Client Services Administrator

This success story is in equal parts about the end result and candidate experience, which we’re fiercely passionate about.

As an established, long-standing client of TwentyFour, Full Power is growing and with that comes a need for a bigger back-office team.

There was a need to bring in 2 Client Services Administrator’s, to support the existing Energy Consultants team that was overrun with workload.

As this was a double headcount hire, with a certain degree of urgency attached, the search and selection process needed to be both rigid and speedy.

All candidates require varying levels of support. It transpired that after honing in on a core shortlist and getting to know the candidates on more than a surface level, additional support was required, in order to give both the Candidate and Clients the best chance of getting the most of the interview process.

Gracie arranged to meet with various candidates, in person and via video calls, to get a better understanding of their needs as well as gaining abetter insight into their personality and potential culture fit for the clients team.

Following the candidate meetings, Gracie presented the shortlist to the client, who in turn booked the interviews and proceeded to filter through and select their top candidates.

The result was two offers, both accepting and onboarding shortly after.

In total, eight TwentyFour Recruitment candidates are in the Full Power Energy Consultant team!

The placed candidate left a glowing Google review:

“I cant even begin to explain how lovely these people are. I had help from Gracie and Rob and they were both amazing. They communicated well, gave me regular updates, met up with me to give me interview pointers. I’ve never felt so much support from a recruitment agency and I thank them so much from the bottom of my heart. Now I’m going to be starting an amazing career with a fantastic company. Love to them both.”

We couldn’t be prouder, that review is what it’s all about.